30-day money-back guarantee
If you're not happy with your order, you have 30 days from delivery to request a refund.
How to return
- Email vk23dz+framily@gmail.com with your order number.
- We'll reply within 48 hours with the return instructions.
- Send the item back unused and in its original condition.
Refunds
Once we receive the item (or proof of shipment), we refund the full amount to your original payment method within 5–10 business days.
Damaged or wrong item
If your order arrives damaged or isn't what you ordered, email us a photo and we'll send a replacement or a full refund at no cost to you.